They say that necessity is the mother of invention. For Sam's Club, members’ wellbeing is the impetus for innovation.
As we read in Forbes Magazine, Sam’s Club now offers Concierge Shopping for seniors and at-risk members. A staff member comes to the car, gets the list of necessities, brings the items back to the vehicle, loads them, and payment is made on the spot. At risk members never have to leave the safety of their car.
Read the full article here: https://www.forbes.com/sites/christopherwalton/2020/04/30/sams-clubs-new-concierge-shopping-service-for-seniors-sets-a-high-bar-for-retail-innovation/#4d8d63c45203